Project Portal
Welcome to the Lawn Replacement program!
Navigate through the content using the tabs below learn more about the application and project process. You can also book a consultation with our team to discuss any questions you may have.
1. Bookmark this page
2. Save all of your emails
3. Remember your project ID
Program Information
Explore the lawn replacement library, our cancellation policy, and priority deadline. The lawn replacement library offers diverse landscaping options, the cancellation policy ensures flexibility, and the priority deadline prioritizes timely service.
Explore Our Resource Library for a Successful Lawn Replacement Journey
Embarking on a lawn replacement project? Our comprehensive Resource Library is here to guide you every step of the way. Take advantage of valuable information to ensure your project’s success:
1. Accurate Measurement Techniques:
Learn how to measure your space accurately for precise project planning and accurate pricing.
2. Photography Tips:
Discover the art of capturing effective project photos to showcase your project accurately.
3. Replacement Material Insights:
Explore information on suitable replacement materials for your unique space.
4. Waterwise Yard Irrigation Updates:
Understand the process of updating your irrigation system for a waterwise and efficient yard.
5. DIY Removal Methods:
Removing your turf yourself? Find expert guidance on effective removal methods.
Our Resource Library is designed to empower you with the knowledge needed for a successful lawn replacement. Whether you’re a seasoned DIY enthusiast or just starting, these resources will be your go-to companions. Begin your journey today and transform your outdoor space into a beautiful, water-efficient oasis.
Cancellation Policy
We understand that circumstances may arise that require participants to cancel their involvement in the Lawn Removal Program. To ensure a smooth process and fair treatment for all participants, we have established the following cancellation policy:
Cancellation Before Your Deadline:
- Participants who wish to cancel before the deadline (outlined in the “Lawn Replacement Project: Pre-Approved” email) can do so by resubmitting the project confirmation form or by reaching out to us directly.
- Timely communication is crucial to allow other participants to access discounts and participate in the program.
- Your cooperation is appreciated, as it ensures the success of the initiative for all involved parties.
Cancellation After Deadline:
- If you decide to cancel the project after your deadline:
- Lawn Removal Participants: you will forfeit your deposit.
- DIY Participants: You will be charged the full price of your gardens
- In addition to the financial implications, your discount/water provider will be notified of the cancellation.
- Timely communication remains essential, and your understanding of the impact on other participants is appreciated.
By submitting the project confirmation form, you confirm your commitment to the project and acknowledge the terms outlined in this cancellation policy. We appreciate your understanding and cooperation in adhering to these guidelines. If you have any questions or concerns, feel free to reach out to us directly.
2024 Priority Deadlines
Late Summer – June 17 (July-September Removal)
After June 17th – items must be completed within 30 days of Pre-Approval
What is it?
Our priority deadline offers you the opportunity to secure your discount first, giving you the flexibility to submit photos, measure your project, and confirm details at a later date. This allows you to prioritize your discount while providing the convenience to complete additional steps when it suits you.
Completing the necessary steps by the Priority Deadline secures priority status for earliest removal, best opportunities for discounted services and preferred scheduling before those who complete the process later.
Missing the deadline
Submitting your materials after the priority deadline will result in your application being moved to the bottom of the list for your designated discount providers’ allocated discounts. To maximize your chances of securing preferred discounts, it’s advisable to meet the priority deadline.
Even after the priority deadline has passed, you can still apply!
The deadline helps us plan projects efficiently and allows us to offer additional discounts to those on the cancellation list. Applying later doesn’t disqualify you; it simply helps us better organize and enhance opportunities for everyone involved.
Materials Needed by the deadline:
- Application – this is to claim your spot (and discount/gardens, if applicable)
- Contract – tell us more about your project, finalize the sq ft and provide photos
- Deposit – lock in your project with a 50% deposit
Project Tasks
Explore the project checklist, complete your contractt/project confirmation form, and DIY after photos. The project checklist ensures a comprehensive overview, fill out your contract and project confirmation form, and submit your DIY after photos to claim your gardens.
Select your project type to see your checklist
Lawn Removal Services
Step 1. Submitted Application – Initial Assessment
You:
- Make sure you received 2 confirmation emails
- “Lawn Replacement Project: Application Confirmation”
- “Lawn Replacement Project: Application Receipt”
- Hold tight! Staff will reach out within 2 weeks
- Measure your space and take photos
Lawn Team:
- We will verify if your discount is available
- We will place your garden order (if applicable)
- If requirements are met and discounts are available, your project is verified, securing your discount.
Project Status: Pre-Approved
Step 2. Complete your contract
You:
- Submit your contract
- Final project size
- Project area photos
- Liability Waiver
- Important Notes:
- Project size will determine your final price you are charged on appointment day
- You cannot change your project size after your contract deadline
- Add photos of your lawn with the project area outlined (use a hose, spray paint, a rope, or a Google Maps image
Lawn Team:
- Our staff will verify your project meets our requirements
- If your lawn condition meets our requirements and your water bill is in good standing, your project is approved
Project Status: Approved!
Step 3. Submit your project confirmation
You:
- Confirm you are proceeding with your project
- Submit your 50% deposit
If you wish to cancel your project, you can do so through this form at any time.
Lawn Team:
- Staff will check your deposit then confirm your project
Project Status: Confirmed!
Step 4. Scheduling & Project Completion!
Lawn Team:
- We will begin scheduling appointments on a rolling basis starting at the end of May.
- We will submit an 811 request
You:
- Provide access to the project area for 811 technicians
- You’ll receive a self-schedule email, once the 811 request is cleared and crews are ready for you
- Ensure the yard is free of debris, dog waste, and play equipment before the appointment
- After the project is completed, happy planting!
Project Status: Completed!
DIY Project - Remove it Yourself
Step 1. Submitted Application – Initial Assessment
You:
- Make sure you received 2 confirmation emails
- “Lawn Replacement Project: Application Confirmation”
- “Lawn Replacement Project: Application Receipt”
- Hold tight! Staff will reach out within 2 weeks
- Measure your space and take photos
Lawn Team:
- We will verify if your discount is available
- We will place your garden order
- If requirements are met and discounts are available, your project is verified, securing your discount for your gardens.
Project Status: Pre-Approved
Step 2. Complete your contract
You:
- Submit your contract
- Final project size
- Project area photos
- Garden Pick-up date selection
- Liability Waiver
- Important Notes:
- After photos of your lawn removed are due 14 days before your garden pick-up date so choose your garden pick-up around when you plan to finish your project
- You cannot change your project after your contract deadline
- Add photos of your lawn with the project area outlined (use a hose, spray paint, a rope, or a Google Maps image
Lawn Team:
- Our staff will verify your project meets our requirements
- If your lawn condition meets our requirements and your water bill is in good standing, your project is approved
Project Status: Approved!
Step 3. Submit your project confirmation
You:
- Confirm you are proceeding with your project
- Agree to the project cancellation policy
- If you wish to cancel your project, you can do so through this form
Lawn Team:
- Staff will confirm your project
Project Status: Confirmed!
Step 4. Project Completion – Submit After Photos
You:
- Submit your 811 ticket
- Start your removal!
- Take pictures and submit your after photos in the project portal
Lawn Team:
- Staff will review your post-removal photos and confirm your garden pick-up
Project Status: Completed! Happy Planting!
Your Contract Checklist:
- 📸 Take Photos:
- Capture clear photos of your yard with the project area clearly outlined
- You can use a rope, spray paint, a hose or even Google Maps if savvy
- If your yard is snowy, no rush – you have until your deadline to send us photos if your discount has been confirmed
- 📏 Finalize Project Square Footage:
- Provide the accurate and finalized square footage of your project area.
- Be as accurate as possible.
- This determines the price you pay on removal day!
- Our crews will be unable to remove additional square feet on removal day.
- 🌿 Replacement Materials:
- Specify the number of square feet dedicated to plant material in your project – you must be replacing turf with 50% plant material
- You must replace at least 50% of the removed turf area with:
Waterwise perennial gardens (preferred), Small-to-medium size patios and decks using permeable materials, Buffalograss (Buchloë dactyloides), Other low-water grasses, Clover, Wildflowers, Permeable rock, stone, or gravel areas or pathways or any other combination thereof. - Remember, artificial turf and impermeable surfaces are not allowed.
- 🗒️ Project Details:
- Share key details about your project, helping us understand your vision and requirements!
- What is your irrigation plan?
- Have you checked with your HOA?
- What questions do you have for us?
Completing this checklist ensures a smooth contract completion.
Once our team has confirmed your discount and project, you will receive the contract password. You can find the password in your email titled “Lawn Replacement Project: Pre-approved”
Project Confirmation
This marks the final step in the application process for the Lawn Replacement project. Completion by this date is crucial to maintain your eligibility for discounts. Failure to do so may result in a loss of discount eligibility, although you can still participate.
For DIY participants: Your submission confirms your commitment to the project. In the event of cancellation after the deadline, you will be charged the full price of your garden order and your discount provider/water provider will be notified.
For Lawn Removal participants: Please submit your 50% deposit. You can find your total in your email titled “Lawn Replacement Project: Approved.” If you cancel after your deadline, your deposit will be forfeited and your discount provider/water provider will be notified.
Cancellations
Kindly inform us of your decision to cancel through this form or by reaching out to us directly. This ensures that others can take advantage of available discounts and garden opportunities.
You can cancel at any time without penalty before your deadline. If you have previously submitted this form and later decide to cancel, you can resubmit the form and indicate your cancellation. Upon processing, you will receive an email confirmation acknowledging your cancellation.
Once our team has reviewed your contract and approved your project, you will receive the project confirmation password. You can find the password in your email titled “Lawn Replacement Project: Approved”
After Photos
Congratulations on completing your DIY project! Please submit your post-removal photos below. Once our dedicated staff verifies the completion of your project, we’ll promptly confirm your garden pick-up with you.
Please ensure that your after-photos of 75% progress are submitted at least 10 days before the scheduled garden pick-up date specified in your contract. For easy reference, check your email titled ‘Lawn Replacement Project: Pre-Approved.’
Thank you for your cooperation!
Once our team has confirmed your project, you will receive the password. You can find the password in your email titled “Lawn Replacement Project: Confirmed!”
